Rating flood victims’ satisfaction with services received after Hurricane Ivan
In response to the devastating flooding caused by 2004’s Hurricane Ivan, North Hills Community Outreach (NHCO) and its partnering agencies provided Pittsburgh-area victims—both householders and business owners—with critical services needed for their rescue, relief and recovery. As the lead agency, NHCO commissioned Cornerstone in late 2005 to conduct an evaluation of this community-wide flood relief effort in order to understand flood victims’ satisfaction with the services they received and to identify their continuing needs. This study also examined various aspects of the collaborative relationship between NHCO and its partnering agencies as well as their partners’ satisfaction with NHCO’s assistance. The full report can be viewed on NHCO’s web site at www.nhco.org. The findings of this survey will be used to guide future disaster relief efforts as well as provide funders with evidence of the success of the 2004 effort.
Determining the effectiveness of the Wellness Program for Parkinson’s patients
The Parkinson Chapter of Greater Pittsburgh implemented a multi-site Wellness Program for individuals with Parkinson’s disease. Using a holistic approach, the program provides physical exercise to increase gross and fine motor functionality, plus social and cognitive stimulation through group interaction and educational speakers. Cornerstone analyzed the Unified Parkinson’s Disease Rating Scale (UPDRS) data of program participants to determine the effectiveness of the exercise-based program in stabilizing or improving their functioning.
Assessing the capacity of Pittsburgh-based ASOs to serve clients
The Southwestern PA AIDS Planning Coalition commissioned Cornerstone to design and implement a plan for evaluating the managed care capacity of select, local AIDS service organizations (ASO). The purpose of this study was to provide data to individual agencies for ‘self-assessment’ purposes as well as to the Coalition itself so they could identify general areas in which their organizational members might benefit from technical assistance in building managed care capacity.